Privacy Policy

Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our beauty and medical aesthetic services.

1. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, date of birth, address, and other identifying details you provide. 
• Medical / Health Data: Consultation records, treatment history, skin condition details, before-and-after photos (with your consent), and other medical information relevant to your care. 
• Payment Data: Transaction details, payment methods (processed securely through third-party providers). 
• Technical Data: IP address, browser type, device information, and website usage data collected through cookies and analytics tools. 

2. How We Use Your Information

We may use your information to:

• Provide medical aesthetic treatments, consultations, and follow-up care. 
• Schedule appointments and send reminders. 
• Communicate updates, promotions, or educational health content (only with your consent). 
• Maintain medical records as required by healthcare regulations. 
• Improve our services and enhance patient experience. 

3. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Consent: For example, when you agree to use of your photos for documentation or marketing. 
• Legal Obligation: Storing medical records as required by healthcare laws and regulations. 
• Legitimate Interest: To improve our services, ensure patient safety, and maintain system security. 

4. Sharing of Information

We do not sell or rent your personal data. Your information may only be shared with:

• Licensed doctors and medical staff directly involved in your treatment. 
• Service providers such as payment gateways, IT systems, or laboratories. 
• Authorities, if required by law or regulatory obligations. 

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or loss. However, no method of online transmission or storage is completely secure.

6. Patient Rights

As a patient, you have the right to:

• Access and request a copy of your medical records. 
• Request correction or update of your personal data. 
• Withdraw consent for specific data use (e.g., photo publication). 
• File a complaint with a data protection authority if your rights are infringed. 

7. Data Retention

We retain medical records and personal data in accordance with applicable laws and healthcare regulations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with the latest revision date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:
0811-934-0988 / farmaninabeauty@gmail.com